Lost In The Crowd

Last month was one of the most busiest period in my work life. I implement Active Directory for my company, head office and both of factory sites. Join computers to domain doesn’t take much time but I can do it only when users are not at their work station so either lunch break or after work, well of course I pick first choice, me an my co-worker spend 5 days to finally join all computers in head office and 2 days for 2 factory sites.

We still let users use local account until everything on domain is prepared for them which will be done in couple days from now, this allows me to find out that our users have less knowledge about computers and observation than I think ._. The very next day after I join their computer to domain they will call my department and scream why they are unable to use their computer or some go as far as I break their computer, yeah IT always one to be blamed when something relates to computer is happening anyway. What make it worst is ALL of those case users scream at me is they didn’t bother to look at their username or where they log on to (domain versus local computer) thus they can’t log on, seem everything I told them that they need to look carefully before log on or have to make sure their screen will look exactly like what I show them (I show them where their username will be put on and pick local computer instead of domain) doesn’t get into their head, not one bit -_-

I spend this week and half of next week (likely) installing application for users (almost all of thier daily used application such like ERP system are installed per user, so when switch to domain account I need to install for those user account again ._.)  migrate user profiles and working on GPO. We will make users start using their domain account next week, I expect to get a lot of angry call this time.